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CXL by Christian Lacroix - contact baner
§4. Delivery
  • 1. Delivery of the Products is limited to the area of: France, Poland, Belgium, Luxemburg, the Netherlands, Germany. If the User wishes to receive the Products at an address outside the area indicated in the preceding sentence, the Seller will ask the Customer to contact it by e-mail, telephone, or by using the contact form in the Store in order to agree on the feasibility and possible conditions of such a delivery.
  • 2. Deliveries are made from Monday to Friday, except for public holidays.
  • 3. The Products ordered by the Buyer are delivered via the carrier indicated on the Site, the cost of which will be indicated each time when placing an Order. For delivery of the Products to countries other than those specified in the first sentence of §4(1) above, determining the delivery costs may require individual contact between the Buyer and the Seller.
  • 4. In the case of an Order for a larger number of Products, the shipping time for the whole Order will correspond to the Product with the longest lead time.
  • 5. The standard lead time for the Products is presented on the Website. Due to the nature of the Products offered by the Seller, in special cases, this lead time may change (of which the Seller will inform the Buyer). However, in such a situation, the deadline for release of the Products ordered by the Buyer shall not be longer than 90 working days from the date of concluding the agreement.
  • 6. A Buyer who is not a Consumer must verify in the presence of the carrier (courier) whether the Product has not been delivered damaged. The basis for any return is the damage report properly drawn up in the presence of the courier. The absence of the report is synonymous with the Seller's refusal to accept the return.
  • 7. The Seller ensures delivery of Products together with bringing them to the place indicated by the Customer. As part of the delivery, the Seller does not ensure unpacking of Products, disposal of Products' packaging, or assembly of Products consisting of multiple elements.
  • 8. Once the Buyer has placed the Order and the Seller has forwarded the ordered Products for dispatch, the Buyer cannot change the delivery address of the Order.
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